Key Account Manager (Travel)

Location: São Paulo, Brazil. Hybrid work with in-person attendance at the Itaim Bibi office at least twice a week and travel to visit key clients across Brazil.

Company

hirify.global is a Latin American B2B fintech providing corporate cards, bill pay, financing, and spend-management infrastructure for businesses.

What you will do

• Manage a strategic portfolio of high-value travel clients, including TMCs, tour operators, and agencies.
• Expand wallet share by migrating GDS settlements, hotel guarantees, and supplier payments to hirify.global.
• Optimize travel-specific financial workflows, including VCN issuance and real-time expense reconciliation.
• Lead strategic reviews with CFOs and Finance Directors, demonstrating ROI, improving NRR, and reducing churn.
• Collaborate with Product and Operations on ERP integrations and reporting formats for travel companies.
• Track IATA regulations, NDC, and corporate travel trends to support market positioning.

Requirements

• 5+ years of experience in the travel or tourism sector, including work with TMCs, GDS providers, or Travel Tech companies.
• Experience in account management, sales, or financial operations, with knowledge of travel settlement processes, supplier payments, and corporate credit.
• Proven ability to manage long-term corporate relationships and drive account expansion through consultative, technical, and operational value.
• Availability to work in person at the Itaim Bibi office at least twice a week and travel across Brazil to visit clients.
• Ability to present complex financial solutions to C-suite executives, particularly CFOs focused on cash flow and operational efficiency.
• Working proficiency in English and fluent or native Portuguese required. Experience or strong interest in using AI tools such as ChatGPT, Claude, or Perplexity.

Nice to have

• Familiarity with Amplemarket or N8N.
• Basic Spanish proficiency or a strong desire to learn Spanish.
• Analytical skills using spreadsheets, SQL, or Python to evaluate portfolio health and data.
• A good sense of humor.

Culture & Benefits

• Hybrid work model combining office collaboration, customer visits, and work from home.
• Competitive salary and stock options through ESOP from day one.
• Annual learning budget and accelerated internal development paths.
• Product-led, high-ownership culture focused on clarity, simplicity, impact, and continuous change.
• Open, inclusive, values-driven environment with a multicultural team.
• Flexible vacation policy and exposure to Portuguese, Spanish, and English.