Account Manager (AM) | Brazil & LatAm markets

Location: Florianópolis, Brazil — Hybrid

Company

hirify.global provides a collaborative facilities management platform that unifies FM operations, teams, processes, and assets for customers in more than 30 countries.

What you will do

• Manage existing accounts with a focus on customer retention and upselling.
• Build and maintain strong customer relationships across Brazil and LatAm.
• Refine sales strategies and tactics for the market.
• Participate in relevant industry events and travel regularly.
• Support the global Product Management team with feature design, user experience improvements, and roadmap planning.
• Update the CRM with customer data and prospecting opportunities.

Requirements

• Native Portuguese and full proficiency in English.
• Proficiency in Spanish.
• Prior experience in sales, account management, and technical sales.
• Experience in B2B sales; SaaS experience is advantageous.
• Strong negotiation, communication, persuasion, and deal-closing abilities.
• Technical background or experience in facilities management and/or industrial environments is beneficial but not mandatory.

Culture & Benefits

• Flexible working hours and a remote-friendly culture within a hybrid setup.
• Access to a coworking space in central Florianópolis.
• Startup environment with autonomy, responsibility, ownership, and room to learn from mistakes.
• Balanced work environment focused on collaboration and personal growth.
• Regular events for knowledge sharing and team engagement.