Total Rewards Leader

Location: In-office in San Francisco or New York City, United States

Salary: $200,000–$260,000 per year plus equity

Company

Decagon develops a conversational AI platform that enables enterprises to deliver personalized customer experiences across voice, chat, email, SMS, and other channels.

What you will do

• Design and own the total compensation philosophy, including salary bands, equity guidelines, bonus structures, and benefits programs.
• Build and maintain job architecture and leveling frameworks across the company.
• Lead annual and mid-year compensation review cycles with Finance and People Business Partners.
• Administer equity programs, including grants, refresh cycles, employee education, and vesting communications.
• Manage benefits programs, open enrollment, broker relationships, and plan design.
• Partner with Recruiting on competitive offers and communicate total compensation clearly to employees, managers, and executives.

Requirements

• 6+ years of experience in compensation, benefits, or total rewards at a high-growth technology or SaaS company.
• Experience building or significantly rebuilding compensation structures, job architecture, and leveling frameworks.
• Deep expertise in equity compensation, including option plans, RSUs, and refresh cycles.
• Experience designing and administering medical, dental, vision, 401(k), and ancillary benefits programs.
• Ability to use market data to build defensible compensation models and partner with Finance on headcount planning, accruals, and cost modeling.
• Strong communication skills and the ability to work effectively in ambiguity while maintaining rigor.

Nice to have

• Experience scaling a company from approximately 100 to 500+ employees.
• Experience with executive compensation and board-level reporting.
• Experience supporting international expansion and structuring compensation across multiple geographies.
• Familiarity with Carta, Pave, Radford, Workday, Rippling, or similar HR and compensation tools.

Culture & Benefits

• In-office work environment focused on excellence and velocity.
• Medical, dental, and vision coverage for employees and families.
• Life insurance, disability benefits, and a retirement plan such as 401(k) or pension.
• Parental leave and fertility and family-building benefits.
• Monthly wellness and lifestyle stipend, daily office lunches and snacks, and a take-what-you-need vacation policy.