Key Account Manager (Ejecutivo de Cuentas Clave) – Bogotá (Hybrid)

Location: Bogotá, Colombia — hybrid work with time split between the office, customer visits, and home; office presence is expected organically and may be required during ramp-up or at the leader’s request.

Company

hirify.global provides corporate cards, bill pay, financing, and a B2B spend management platform for businesses across Latin America.

What you will do

• Develop long-term relationships with strategic B2B clients and advise financial decision-makers.
• Lead client onboarding and ongoing engagement to maximize retention, satisfaction, and product adoption.
• Manage a portfolio of enterprise accounts using sell-in, sell-out, performance, and portfolio analyses.
• Execute tailored sales and marketing plans with partners to grow usage and expand accounts.
• Forecast commercial performance, monitor account health, and identify risks and growth opportunities.
• Engage CFOs and finance teams on budgeting, spend control, ERP integrations, and new business opportunities.

Requirements

• 5+ years of experience in Key Account Management or Customer Success within a B2B model.
• Experience onboarding and growing relationships with enterprise clients.
• Strong analytical skills, including sales forecasting, pipeline management, and portfolio analysis.
• Professional proficiency in English and full fluency in Spanish.
• Structured, outcome-focused approach and ability to work in dynamic environments.
• Based in Bogotá with knowledge of the local business landscape.

Nice to have

• Background in financial services, banking, or insurance.
• Experience with ERP connections, budgeting, or financial modeling.
• Experience building relationships with C-level stakeholders.
• Interest in using AI tools to improve commercial strategy or client service.
• Basic Portuguese proficiency or interest in learning it.

Culture & Benefits

• Product-led, high-talent-density culture focused on ownership, clarity, simplicity, inclusion, and continuous change.
• Multicultural team with daily exposure to Portuguese, Spanish, and English.
• Competitive salary and stock options through ESOP from day one.
• Annual learning budget and accelerated internal development paths.
• Flexible vacation and a results-focused hybrid work model.