Sales Manager (MSP & IT Services)

TL;DR

Sales Manager (MSP & IT Services): Leading and coaching a team of full-cycle B2B sales representatives with an accent on consultative selling, pipeline generation, and closing complex deals. Focus on building high-performing sales processes, leveraging AI tools for coaching and execution, and driving consistent revenue growth within the MSP and IT services sector.

Location: Must be based in Mexico, Colombia, Brazil, Argentina, Costa Rica, or Chile with real-time overlap with U.S. Eastern business hours.

Company

hirify.global is a recruitment and talent partner helping clients build high-performing teams.

What you will do

• Lead and coach a team of Outside Sales Representatives through the entire B2B sales cycle.
• Conduct live coaching sessions and review recorded calls to improve discovery, negotiation, and closing skills.
• Develop and document scalable sales processes, playbooks, and coaching guides.
• Leverage AI tools like Claude Projects and Claude Cowork to optimize sales execution and pipeline analysis.
• Monitor pipeline health, forecast opportunities, and ensure CRM data accuracy.
• Partner with leadership to align sales strategy and share market insights.

Requirements

• Proven experience managing full-cycle B2B sales teams, specifically Outside Sales Representatives.
• Strong background in Managed Service Providers (MSP) or IT Services.
• Hands-on experience using AI tools for sales coaching, pipeline analysis, and process optimization.
• Native or near-native English proficiency.
• Availability to work during U.S. Eastern business hours.
• Must be located in Mexico, Colombia, Brazil, Argentina, Costa Rica, or Chile.

Nice to have

• Experience selling or managing teams in cybersecurity, cloud solutions, or professional services.
• Experience building high-performing remote sales teams.
• Familiarity with modern CRM platforms and sales analytics tools.

Culture & Benefits

• Direct collaboration with executive leadership.
• High ownership over sales performance and team development.
• Opportunity to shape sales processes using modern AI technology.
• Fully remote work environment.
• Clear growth path into Director, Head of Sales, or VP roles.

Hiring process

• Initial phone screen and Spark Hire intro video.
• Sales leadership and coaching interview.
• Final client interview with the CEO.