Deal Desk Analyst (SaaS)

Location: Costa Rica

Company

hirify.global provides data-activated content generation and AI decisioning to help marketers personalize content and improve revenue, workflow efficiency, and marketing agility.

What you will do

• Manage non-standard, high-value deals through review processes, assessing risk, quality, business, and operational compliance.
• Collaborate with sales, legal, and finance to facilitate deal execution and resolve issues or conflicts.
• Maintain commercial details in Salesforce and standardize custom terms across regions, products, and channels.
• Advise sales stakeholders on deal structure, pricing, and negotiation strategies.
• Streamline operational workflows, reporting, and dashboards to support sustainable growth and track key metrics.
• Document processes, best practices, and lessons learned while supporting team development.

Requirements

• 3+ years of experience in sales operations, revenue operations, order management, deal strategy, or a related field.
• Proficiency in Salesforce, Excel, and Google Sheets.
• Ability to build trusted relationships with internal stakeholders across functions and seniority levels.
• Project management, risk assessment, organizational, and analytical skills.
• Ability to work independently with discretion and solve problems creatively.

Nice to have

• Experience with Salesforce CPQ.
• Technology or SaaS industry experience.

Culture & Benefits

• Work with a global client-focused organization operating across North America, Central America, Europe, Australia, and Japan.
• Inclusive culture focused on diversity, equal opportunity, and enabling employees to thrive.
• Opportunities for personal and team development.