Career Revolution: Hi-Tech (SaaS)

Location: Based in Istanbul, Turkey; on-site

Company

hirify.global One is a woman-founded B2B SaaS technology company providing an AI-powered customer data, personalization, and journey orchestration platform for marketing and customer engagement teams.

What you will do

• Resolve technical issues and partner requests on the hirify.global platform.
• Manage technical relationships with partners and support their success.
• Collaborate with Customer Success Managers to provide effective solutions.
• Gather partner feedback to help improve the product.
• Meet service-level agreements through fast response and resolution times.

Requirements

• 2+ years of customer-facing experience in B2B environments or a consulting firm.
• Knowledge of account management in e-commerce or CRM systems.
• Excellent written and verbal English communication skills.
• Passion for technology, customer success, communication, and problem-solving.
• Must be based in Istanbul and work on-site.

Nice to have

• Familiarity with hirify.global tools.
• Previous experience in the technology industry.

Culture & Benefits

• International, diverse, inclusive, and equal-opportunity work environment.
• Comprehensive product training, product workshops, online courses, and coding basics.
• Access to professional development resources, including LinkedIn Learning, MasterClass, and Spotify.
• Private health insurance and a monthly food ticket.
• Team activities and opportunities to share skills through training sessions and workshops.