Key Account Manager (Fintech)

Key Account Manager

Medici Expert | UAE (Dubai) | Full-time

About Medici Expert

Medici Expert is a UAE-based legal and regulatory consulting firm specializing in crypto, fintech, digital assets, and complex cross-border structures. We advise Web3 founders, financial institutions, and payment companies on licensing, compliance, token structuring, AML/CTF frameworks, and multi-jurisdictional regulatory strategies across the UAE, EU, Cayman, Malta, Cyprus, and offshore hubs.

Role Overview

We are looking for a Key Account Manager to serve as the primary point of contact for our clients, managing the full relationship lifecycle — from first contact and deal negotiation through to post-sale support. This role blends sales, financial administration, and advisory responsibilities, and requires someone comfortable representing the company at the international level.

Key Responsibilities

• Client Management — full support of clients, from initial contact through deal closure and post-sale support
• Negotiations — conducting meetings and negotiations with clients, identifying their needs, discussing terms of cooperation, and closing deals
• Preparation of Commercial Offers (COs) — developing tailored solutions for clients, preparing documentation, and presenting the company's services
• Issuing Invoices and Payment Control — ensuring timely payment for services, handling financial matters and accounts receivable
• Client Base Development — actively searching for new clients, as well as retaining and developing existing ones
• Legal and Regulatory Consultations — providing clients with basic guidance on licensing, AML/KYC, compliance, and business structuring
• Collaboration with Internal Teams — coordinating with legal, finance, and marketing teams to deliver high-quality client service
• Reporting and CRM — maintaining client-related records, working in CRM systems, and preparing regular reports on sales and activity
• Meeting Organization and Event Participation — taking part in industry-specific conferences and representing the company internationally

What You'll Be Doing Daily

• Managing the full client lifecycle, from initial contact and negotiation to deal closure and post-sale service
• Developing tailored solutions, preparing commercial offers, and presenting the company's services
• Issuing invoices and monitoring timely payments
• Actively searching for new clients while retaining and growing existing accounts
• Providing basic guidance on AML/KYC, licensing, compliance, and business structuring
• Coordinating with internal teams, maintaining CRM records, and preparing sales activity reports
• Organizing meetings and participating in international industry conferences

Why Join Medici Expert

• Play a key role in the growth and client success function of one of the UAE's leading Web3 and FinTech consulting firms
• Work alongside top-tier legal and compliance professionals on international mandates
• High-visibility role with direct access to founders and senior leadership
• Transparent KPI and bonus structure
• Exposure to global Web3 clients, conferences, and regulatory mandates