AI and Experience Orchestration Director (AI)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
AI and Experience Orchestration Director (AI/CX): Leading strategic engagements to accelerate the adoption of native AI and experience orchestration capabilities with an accent on translating business goals into impactful AI use cases. Focus on orchestrating complex opportunities, driving field execution of AI programs, and shaping AI use cases through customer workshops.
Location: Virtual Office (Must be based in Turkey)
Company
is an AI-powered Experience Orchestration platform that empowers organizations to improve customer loyalty and business outcomes through empathetic, personalized experiences at scale.
What you will do
- Lead strategic engagements and detailed discussions with technical and business stakeholders regarding AI adoption.
- Partner with account executives to influence deal strategy, pipeline creation, and forecasting.
- Drive field execution of sales campaigns and enablement initiatives across the AI portfolio.
- Lead customer workshops to shape AI use cases, prioritization frameworks, and pilot opportunities.
- Serve as a subject matter expert for positioning, pricing, and proposals related to AI and Experience Orchestration.
- Act as the voice of the customer by providing insights to marketing, product, and customer success teams.
Requirements
- Must be based in Turkey.
- 10 to 12 years of experience in software, cloud, or AI-related roles.
- Deep expertise in AI-powered customer experience (CX) and conversational AI solutions.
- Proven experience in sales overlay, specialist, or subject matter expert (SME) functions.
- Experience coordinating and executing AI proofs of concept (PoCs).
- Ability to engage and influence senior and C-level leaders effectively.
Nice to have
- Experience selling leading AI solutions specifically for contact center transformation.
Culture & Benefits
- Collaborative and inclusive global culture that embraces empathy.
- High level of independence to make a significant impact and take ownership of work.
- Competitive benefits and perks comparable to major tech corporations.
- Team-oriented environment utilizing the MEDDPICC sales methodology.
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