Onboarding Manager (Fintech)

Location: Remote within the United States; hybrid option available. Employees within 30 miles of Plano, Texas, must work in the office Tuesday through Thursday.

Company

hirify.global provides an app-based on-demand pay platform that allows employees to access earned wages before payday and supports financial wellness.

What you will do

• Own client onboarding from sales handoff through launch and the first 30 days post-go-live.
• Serve as the primary contact for onboarding timelines, expectations, technical requirements, and launch coordination.
• Configure the hirify.global platform and maintain accurate data across Salesforce and internal tools.
• Troubleshoot payroll, timekeeping, integration, and data-flow issues with internal teams and third-party vendors.
• Validate deductions, synchronization behavior, and critical data flows after launch.
• Improve documentation, SOPs, onboarding tooling, and automated self-service workflows in OnRamp.

Requirements

• 3–5+ years of experience in onboarding, implementation, account management, or similar client-facing technical roles.
• Experience with payroll, timekeeping, HRIS, or financial data integrations.
• High proficiency in Salesforce, Confluence, Lucidchart, and Excel.
• Strong technical troubleshooting skills and the ability to manage multiple accounts independently.
• Exceptional verbal and written communication skills with a detail-oriented, collaborative approach.
• Must already have the right to work in the United States without current or future employment-based visa sponsorship.

Nice to have

• Enterprise experience, especially for senior-level candidates.
• Experience with workflow logic, if/then conditions, or platform configuration.

Culture & Benefits

• Flexible PTO with no accrual caps.
• 10 paid holidays, including Christmas Eve and New Year's Eve.
• Medical, dental, and vision coverage, including HSA-eligible medical options and employer contributions.
• FSA, basic life and AD&D insurance, and an Employee Assistance Program.
• 401(k) with a 100% match up to 3% of salary after 90 days.
• Culture centered on humility, grit, continuous improvement, and growth.