Manager, Field Engineering & Operations (Robotics)

Location: Union City, California, United States. Travel to customer sites is required for critical deployments, mapping surveys, and high-level escalations. Applicants must be able to work in the United States.

Salary: $175,000–$210,000 per year, plus benefits and equity.

Company

hirify.global is a rapidly growing robotics startup applying machine learning to autonomous materials handling, including site-specific forklift navigation and infrastructure-free pallet handling.

What you will do

• Lead, recruit, mentor, and scale the Field Engineering team, including capacity planning and L1/L2 on-call scheduling.
• Oversee site assessments, mapping surveys, pre-deployment preparation, and hardware and software deployments.
• Manage customer operator certification, fleet maintenance, operational proofs of concept, and customer success initiatives.
• Partner with hardware and software engineering to review field data, triage robotics issues, assess severity, and prioritize bugs.
• Serve as the operations point of contact for customers regarding day-to-day operations and production issues.
• Manage Field Performance Testing for new hardware and software releases before full-scale rollouts.

Requirements

• 7+ years of experience in field engineering, technical operations, or deployment in robotics, autonomous vehicles, or industrial automation.
• 2+ years of direct people management experience, including hiring and scaling technical teams.
• Strong understanding of robotics systems and terminology, including localization, perception, calibration, and kinematics.
• Ability to read system logs, understand system architecture, and communicate effectively with senior engineers.
• Experience managing L1/L2 customer support structures, on-call rotations, and cross-functional deployment and fleet operations projects.
• Must be able to work in the United States and travel to customer sites as required.

Culture & Benefits

• Safety, people, encouragement, and transparency are core values.
• Health, dental, vision, and a 401(k) matching program.
• Flexible working schedule.
• Daily lunch, dinner for late evenings, and stocked snacks.
• Equal opportunity workplace that values diverse expertise and experience.