Service Coordinator

Location: Hwasung, South Korea

Company

hirify.global develops and provides advanced equipment and systems for semiconductor manufacturing.

What you will do

• Support SMS service order handling from opening through closing, including backend finance processes.
• Manage timewriting submissions, corrections, approvals, and related guidance for customer service engineers.
• Manage billable labor and material processes, including price adjustments, quotations, return parts, and billing.
• Support user acceptance testing and project items implemented in production.
• Maintain CAM backlogs, machine configuration data, SAP authorities, part and price information, function locations, and install-base lists.
• Prepare operational and finance-related reports covering open service orders, timewriting, labor and part usage, utilization, overtime, billable items, and local solving rates.

Requirements

• Bachelor’s degree or above; Finance, Accounting, or Business Administration is preferred.
• 1–5 years of relevant work experience, preferably in a finance or support organization.
• Good verbal and written English communication skills.
• Strong coordination, interpersonal, planning, and execution skills.
• Critical thinking, business acumen, self-motivation, flexibility, and a proactive working style.
• Experience with SAP and Microsoft Office is preferred; data analysis and reporting skills are an advantage.

Culture & Benefits

• Initial contract term of one year, with a potential extension of approximately one additional year based on business needs and performance.
• Inclusive and diverse workplace with equal-opportunity employment practices.
• Legal authorization to access technology controlled under United States export regulations is required before starting work.