Starlink Enterprise Account Manager (Latin America)

Location: Onsite in Hawthorne, California; this is not a remote position and relocation is required if not local. Travel to customer sites and meetings may be required up to 15% of the time.

Salary: $115,000–$180,000 per year, Level 3.

Company

SpaceX develops space technologies, including Starlink, a satellite constellation providing low-latency broadband internet worldwide.

What you will do

• Manage a portfolio of enterprise customers from contract signature through onboarding, activation, ongoing account management, retention, and revenue growth.
• Support custom Starlink connectivity solutions for industries such as maritime, rail, trucking, agriculture, cellular backhaul, and satellite communications.
• Provide customer service, resolve issues, build relationships, identify requirements, and manage expectations.
• Collect and champion customer feedback to influence technical and programmatic development.
• Own account readiness, requirements, schedules, risks, and forecasted revenue delivery.
• Lead process and system improvements that strengthen cross-functional handoffs, execution, customer experience, and business scalability.

Requirements

• Bachelor’s degree, or a high school diploma/equivalency certificate with 10+ years of professional business development, operations, engineering, or account management experience.
• At least 3 years of consulting or project management experience.
• At least 3 years of experience in a customer-facing role.
• Significant knowledge, experience, or interest in relevant customer industries and technical knowledge of Starlink or telecommunications in at least one key area.
• Strong problem-solving, communication, presentation, empathy, active listening, resilience, and contract interpretation skills.
• Must be eligible under ITAR requirements through U.S. citizenship or nationality, lawful permanent residence, refugee/asylee status, or the ability to obtain required U.S. authorizations.

Culture & Benefits

• Full-time employment with medical, vision, and dental coverage.
• 401(k), disability and life insurance, paid parental leave, paid vacation, paid sick leave, and paid holidays.
• Potential long-term incentives, discretionary bonuses, and employee stock purchase opportunities.
• Availability for extended hours or weekends may be required during critical milestones or operations shifts.