Account Manager

TL;DR

Account Manager: Managing and growing existing relationships with buyside, advisory, and legal accounts through subscription renewals and account expansion. Focus on driving net retention targets, cross-selling additional products, and delivering excellent client service within the credit intelligence sector.

Location: Must be based in New York, NY (Hybrid: 3 days/week in office).

Salary: $95,000–$130,000, plus quarterly commission bonus.

Company

hirify.global is a leading global provider of credit intelligence, data, and analytics for financial and legal professionals.

What you will do

• Manage the full renewal cycle for subscription relationships across buyside, sell side, advisory, and legal sectors.
• Drive expansion opportunities and cross-selling to achieve net retention targets of 115%+.
• Collaborate with customer success teams to ensure high-quality client service and experience.
• Coordinate with product teams to provide feedback and identify platform enhancement opportunities.
• Analyze account KPIs and product usage to develop and execute effective relationship management strategies.

Requirements

• Must be based in New York, NY and able to work on a hybrid schedule.
• Proven experience in account management, specifically in renewing, upselling, and cross-selling solutions.
• Strong track record of meeting or exceeding quota and retention targets.
• Proficiency with Salesforce.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to manage multiple workstreams and prioritize effectively in a fast-paced environment.

Culture & Benefits

• Competitive health benefits, including medical coverage.
• Matched 401k and pension plans.
• Generous paid time off (PTO) and parental leave.
• Gym subsidies and educational reimbursements for career development.
• Recognition programs and a high-performing, human-centric organizational culture.