Account Manager (Corporate) (Telecommunications)

Location: London, United Kingdom. Hybrid policy: three days in the office and two days remote.

Salary: Competitive with benefits; 65% on-target bonus.

Company

hirify.global is a UK communications group operating brands including BT, EE, Openreach and Plusnet, serving consumers, businesses, public sector organisations and communications providers.

What you will do

• Retain, develop and grow a portfolio of corporate customer accounts while delivering revenue, new sales and customer satisfaction targets.
• Build trusted relationships with senior stakeholders and own the overall customer relationship on behalf of BT.
• Identify growth opportunities across network, inbound and contact centre solutions, including renewals, retention and new business.
• Create account and win plans, manage competition, and develop commercially strong customer propositions.
• Lead customer meetings, commercial discussions, contractual activity and negotiations.
• Collaborate with acquisition, business development, sales specialist and subject matter expert teams while maintaining accurate CRM records.

Requirements

• Proven experience in account management, sales or customer relationship management with a strong record of delivering targets.
• Excellent relationship-building and communication skills, including confident engagement with senior customer stakeholders.
• Strong commercial and negotiation skills, with experience growing existing accounts and winning new business.
• Ability to understand customer needs and translate them into effective, value-led solutions.
• Strong planning, organisation and collaboration skills, with the ability to manage multiple opportunities and internal teams.

Culture & Benefits

• 65% on-target bonus and BT pension scheme with a minimum 5% employee contribution and 10% BT contribution.
• 25 days of annual leave excluding bank holidays, increasing with service.
• Equal family leave, carer’s leave and enhanced women’s health support.
• 24/7 private virtual GP appointments for UK colleagues.
• Training and development opportunities, plus access to BT Shares Saving schemes.
• Customer-first culture focused on clear collaboration, sustainable growth and improving service through technology and AI.