15 часов назад
VodafoneThree - Client Sales Executive
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
VodafoneThree - Client Sales Executive (Business Telecommunications): Managing and expanding a portfolio of around 120 Vodafone Business accounts with an accent on customer retention, cross-selling, upselling, and solution selling across connectivity, cloud, security, and IoT. Focus on identifying new revenue opportunities, handling inbound and outbound customer interactions, improving NPS, and balancing customer needs with commercial outcomes.
Location: Stoke-on-Trent Contact Centre, United Kingdom, with hybrid working; office attendance is expected 2–3 days per week, for at least 8 days per month.
Salary
Excellent basic salary plus commission and benefits.
Company
Three builds connectivity and digital infrastructure across the UK, helping organisations use technologies such as 5G, AI, and the Internet of Things.
What you will do
- Manage a portfolio of approximately 120 Business accounts.
- Handle inbound and outbound customer calls to retain and grow customer relationships.
- Identify cross-selling and upselling opportunities across mobility, connectivity, cloud, hosting, security, unified communications, and IoT.
- Use solution selling to differentiate Three from competitors and increase revenue, margin, and retention.
- Resolve business customer queries and make commercially responsible decisions throughout the customer experience.
- Contribute to NPS improvement and continued growth of Three’s market share.
Requirements
- Proven sales experience.
- Strong interpersonal and communication skills.
- Ability to understand customer needs and build long-term customer relationships.
- Experience working collaboratively within a team.
- Interest in technology and digitisation, with a commitment to continuous learning.
- Ability to produce high-quality, timely work and support effective team performance.
Nice to have
- Understanding of P&L.
Culture & Benefits
- Hybrid working with flexibility between the office and home.
- Commission, bonuses, up to 28 days of annual leave plus bank holidays, and paid charity time.
- Benefits including discounts, vouchers, a pension plan, and family options.
- Learning tools, career development support, and parental leave policies.
- Employment offers are subject to criminal and financial background checks to meet Financial Conduct Authority requirements.
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