People & Culture Professional

Location: DLF IT Park 2

Salary: Competitive

Company

hirify.global is a UK communications group operating brands including BT, EE, Openreach, and Plusnet, with a focus on connectivity, technology, AI-enabled operations, and sustainable growth.

What you will do

• Contribute to strategic People & Culture initiatives with business stakeholders, the People & Culture Partner, and Centres of Expertise.
• Provide data-led insights on performance and reward outcomes, supporting annual pay and performance processes.
• Plan and execute colleague engagement initiatives, listening sessions, and employee connect forums.
• Use colleague feedback, engagement insights, and people data to identify themes and support targeted employee experience and culture interventions.
• Support organisational change and business transformation initiatives.
• Develop people dashboards, executive presentations, and data-driven recommendations for business leaders and HR stakeholders.

Requirements

• 5–8 years of progressive experience in HR Business Partnering in a dynamic, fast-paced environment.
• Experience supporting Contact Centre, BPO, Shared Services, or third-party operations environments.
• Master’s or postgraduate degree in Human Resources, Business Administration, or a related discipline.
• Strong HR business partnering, stakeholder management, coaching, consulting, communication, presentation, and influencing skills.
• Strong analytical and problem-solving capability, including HR metrics, people analytics, dashboards, executive presentations, and data-driven recommendations.
• Knowledge of core HR practices, policies, employee lifecycle processes, performance management, engagement, and reward cycles.

Nice to have

• Experience driving organisational change, continuous improvement, and large-scale people initiatives with global dependencies.
• Experience working in agile environments and leading through ambiguity.
• Ability to challenge constructively and influence without direct authority.
• Customer-centric mindset and experience delivering colleague experience improvements.

Culture & Benefits

• Work at the centre of a major communications business serving consumers, businesses, public sector organisations, and communications providers.
• Collaborate with geographically dispersed stakeholders across business functions and Centres of Expertise.
• Support a customer-first culture built around being committed, clear, connected, and willing to challenge.
• Contribute to simplification, technology adoption, AI-enabled ways of working, and sustainable growth.