Sales Operations Manager

Location: Hybrid role in Madrid, Castellana, Spain; applicants may be required to appear onsite at a hirify.global office for interviews.

Company

hirify.global provides information services, specialized technology, and solutions for professionals in finance, tax and accounting, risk and compliance, health, and legal sectors.

What you will do

• Design and own sales process architecture, including stages, stage gates, and exit criteria across multiple businesses and regions.
• Co-own lead management and qualification with Marketing Operations, covering scoring, routing, response SLAs, and recycling.
• Improve opportunity, pipeline, forecast, and data completeness standards across sales teams.
• Analyze funnel and pipeline data to identify friction, establish process baselines, and build business cases for change.
• Translate process improvements into business requirements and acceptance criteria for technology partners.
• Partner with sales leaders, deal desks, marketing, and revenue operations teams to resolve exceptions and drive field adoption.

Requirements

• Proven experience designing or redesigning sales processes across multiple teams, businesses, or regions.
• Experience owning marketing-to-sales handoffs, including lead scoring, routing, service-level agreements, and recycling.
• Strong knowledge of sales stage gates, exit criteria, opportunity hygiene, and forecast quality.
• Ability to write clear business requirements with acceptance criteria for technical delivery teams.
• Ability to interrogate funnel and pipeline data and build evidence-based business cases.
• Experience influencing senior sales stakeholders and driving adoption of processes or methodologies without direct authority.

Nice to have

• Business-side experience with Salesforce, CPQ, Marketo, and Power BI.
• Experience in multi-business or enterprise software environments.
• Exposure to a named sales methodology and its rollout, deal desk or quoting processes, and AI-assisted workflows.

Culture & Benefits

• Hybrid work arrangement based in Madrid.
• Collaboration across sales, marketing, revenue operations, technology partners, and multiple business contexts.
• Employment with a global information services and technology company.
• Equal consideration for qualified applicants in accordance with local regulations.

Hiring process

• Interviews are conducted without AI tools or external prompts to assess individual skills, experience, and communication style.
• In-person interviews may be required at a hirify.global office.