Inside Sales Representative (SaaS)

Location: Singapore; full-time work from the Singapore hub

Company

Figma provides a collaborative design platform for brainstorming, prototyping, translating designs into code, and iterating with AI.

What you will do

• Communicate with existing customer accounts about Figma’s platform and pricing.
• Close inbound expansion requests, including adding products and licenses and upgrading accounts to the Enterprise plan.
• Manage inbound billing requests, renewals, and changes to payment terms or methods.
• Close targeted outbound account renewals and qualify inbound sales requests.
• Collaborate with Sales, Support, Billing, Order Management, and Marketing.

Requirements

• Interest in building a sales career toward Senior Inside Sales Representative and Account Executive roles.
• Strong organizational and time-management skills with the ability to prioritize tasks by urgency and impact.
• Strong technical aptitude and the ability to learn new products, processes, and policies.
• Curiosity, adaptability, commitment to ongoing learning, and motivation to exceed goals.
• Ability to initiate tasks independently and respond quickly to feedback.

Nice to have

• B2B SaaS experience.
• Customer-facing sales or support experience.

Culture & Benefits

• Opportunities for ongoing learning and career development in technology SaaS sales.
• Support for diverse perspectives and equal employment opportunities.
• Reasonable accommodations are available throughout the application, interview, and employment process.
• Video interviews require cameras to remain on, and hired candidates must attend in-person onboarding.

Hiring process

• Video interviews require candidates to keep their cameras on.
• In-person onboarding is required after hiring.