Bilingual Spanish Branch Manager (Herndon VA)

Location: Herndon, Virginia, United States of America

Salary: $72,200–$120,300 annual (USD)

Company

M&T Bank provides retail and business banking services through its branch network.

What you will do

• Manage all branch activities, including customer and employee experience, transactions, servicing, digital engagement, sales, and operations.
• Direct sales and business development activities to achieve annual profitability and sales goals.
• Lead, coach, develop, evaluate, and staff branch employees.
• Identify retail and business banking needs, grow business relationships through outreach, and build community presence.
• Resolve complex account servicing and customer issues, including escalations, while improving future resolution outcomes.
• Process Business Banking loan requests up to $250,000 and maintain compliance, security, fraud-prevention, audit, and internal-control standards.

Requirements

• Banking Branch Manager experience is required.
• Bachelor’s degree or four years of relevant experience in lieu of a degree.
• At least three years of sales experience and two years of managerial experience or proven leadership ability.
• Fluent verbal and written communication in English and Spanish is required; proficiency will be assessed.
• Strong knowledge of Business Banking products, services, profitability, and client relationship management.
• Working knowledge of Microsoft Office, internet, and email.

Nice to have

• Strong sales and business development results.
• Financial services product knowledge.
• M&T Way, Precision Leadership, or bilingual certification.

Culture & Benefits

• Training is provided for required Life/Accident and Health Insurance licensing within six months.
• Life/Accident and Health Insurance licensing may be required within 18 months of joining, depending on branch needs.
• Business Banking Specialist qualification is expected within 18 months of hire.
• Compensation is market-informed and based on the candidate’s knowledge, skills, and experience.