Digital Inside Sales Account Manager

Location: On-site in Nashville, Tennessee, United States; candidates must be located in Nashville or willing to relocate. Occasional travel of approximately 5% may be required. Candidates residing in Hawaii are not currently eligible.

Salary: $90,000–$100,000 USD annually, including base salary and bonus.

Company

hirify.global is a global software and cloud solutions provider operating across more than 70 countries with over 13,000 professionals.

What you will do

• Acquire new SME customers and manage relationships across assigned digital sales accounts.
• Serve as the primary contact for digital service inquiries, coordinating with technical support and product specialists.
• Develop renewal strategies, lead contract negotiations, and identify upsell and cross-sell opportunities.
• Resolve customer concerns, technical issues, billing discrepancies, and post-sales problems.
• Build data-driven territory plans, sales campaigns, and pipeline development initiatives.
• Monitor engagement, satisfaction, revenue, lead conversion, and quota attainment metrics.

Requirements

• Must be located in Nashville, Tennessee, or willing to relocate.
• 2–3 years of technology sales experience.
• High school diploma or equivalent experience; a college degree is preferred.
• Practical experience using AI to improve workflows, automate tasks, support decision-making, or increase impact.
• Strong verbal communication, negotiation, relationship-building, resilience, and customer-handling skills.
• Experience with customer onboarding and translating business problems into technical solutions.

Nice to have

• Experience with CRM systems or request-tracking tools.
• Previous sales experience beyond the required technology sales background.
• Experience coaching and developing sales professionals.
• Knowledge of emerging technologies and account management processes.

Culture & Benefits

• Quarterly bonus structure and competitive compensation.
• Medical, dental, vision, pet, legal, identity, accident, and critical illness coverage options.
• 401(k) program with employer matching, paid holidays, vacation time, and additional paid leave.
• Employee stock purchase plan, tuition reimbursement, and learning and development opportunities.
• Inclusive, collaborative culture with an independent working environment and employee wellness support.
• Remote work is available in some organizational contexts, but this position is on-site.