Customer Reliability Engineer or Technical Specialist (Entry Level)

Location: United States; in-plant at customer facilities

Company

John Crane, a hirify.global business, provides mission-critical flow control solutions, mechanical seals, rotating equipment components, and predictive monitoring technologies for energy and process industries.

What you will do

• Train in the teardown, inspection, and assembly of mechanical seals.
• Perform failure analysis and record findings in reliability management software.
• Review customer applications and recommend suitable seals, materials, and equipment modifications.
• Troubleshoot seal operation problems and failures at existing installations.
• Review proposals, layouts, installation details, assemblies, and technical drawings.
• Collect and evaluate customer and field-performance data while coordinating with local offices and sales representatives.

Requirements

• Bachelor of Science in Mechanical Engineering preferred; high school diploma or equivalent required.
• Knowledge of mechanical seals, rotating equipment, and basic engineering principles preferred.
• Strong knowledge of personal computers, MS Office, and machining practices.
• Ability to manage multiple priorities and complete assignments efficiently.
• Effective written and verbal business communication, training, facilitation, influencing, negotiating, and interpersonal skills.
• Ability to work effectively within diverse local and cross-functional teams.

Culture & Benefits

• Competitive compensation and employee benefits.
• Employee resource groups support inclusion and connection across the organization.
• Recognition through the annual Smiths Excellence Awards and Smiths Day celebration.
• Work with colleagues across a global network spanning more than 50 countries.