ISV Success Manager (Identity and Security)

Location: Remote role associated with Bellevue, Chicago, New York, San Francisco, Seattle, and Washington, DC, United States

Salary: $174,000–$260,000 USD or $194,000–$292,000 USD annual base salary, depending on location

Company

Okta builds identity and access infrastructure that helps organizations securely connect people, technology, and AI.

What you will do

• Establish thought leadership on identity, identity standards, enterprise readiness, and the Okta Integration Network.
• Build and nurture an ISV pipeline by identifying integration opportunities with corporate development, product marketing, and field teams.
• Guide ISVs through discovery, implementation, delivery, maintenance, and integration lifecycle improvements.
• Partner with field teams to drive adoption of strategic products and features across the Auth0 ISV customer segment.
• Synthesize feedback from ISVs, product, and field teams to shape ecosystem programs and product direction.
• Develop scalable learn-build-publish processes and use AI tools where appropriate.

Requirements

• 4+ years of experience in developer support, sales engineering, technical account management, partner engineering, or marketplace development.
• Strong understanding of identity and security requirements for enterprise SaaS builders.
• Strong analytical and communication skills, with the ability to influence technical and business stakeholders.
• Ability to evaluate software, identify integration opportunities, and work with product and engineering leaders.
• Passion for learning technologies and sharing knowledge with the ISV community.
• Adaptability and a focus on continuous process improvement.

Nice to have

• Experience nurturing partner or customer relationships in a success-focused role.
• Programming experience in Java, C#, Ruby, Python, JavaScript, or another modern language.
• Knowledge of SAML, OIDC/OAuth, SCIM, SSF, privileged access, or API security.
• Experience in sales engineering, technical marketing, product management, partner engineering, or technical evangelism.
• Bachelor’s degree in Computer Science or a related field.

Culture & Benefits

• Health, dental, and vision insurance.
• 401(k), flexible spending account, paid time off, and parental leave.
• Equity and bonus opportunities where applicable.
• Immersive in-person onboarding focused on connecting with the mission and team.
• Global community spanning more than 20 offices.

Hiring process

• Applicants may encounter automated employment decision tools in the New York City hiring process.
• Reasonable accommodation is available throughout the application, interview, and onboarding process.