2 дня назад
Technical Post-Sales Manager
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Technical Post-Sales Manager (Cybersecurity/AI): Owning enterprise onboarding, integrations, adoption, escalations, and renewals for an AI-powered vulnerability remediation platform with an accent on complex technical implementations and senior customer engagement. Focus on building post-sales processes from scratch, diagnosing cloud and developer-toolchain issues, and managing security reviews with enterprise stakeholders up to CISO level.
Location: Remote within Europe
Company
develops an AI agent for autonomous vulnerability remediation, helping enterprises and critical infrastructure organizations resolve security issues at scale.
What you will do
- Own onboarding, integration, adoption, escalation, and renewal activities for enterprise accounts.
- Act as the technical owner for complex customer implementations involving multiple stakeholders, security reviews, and change-management processes.
- Build the post-sales function from the ground up, including playbooks, runbooks, and review cadences.
- Work hands-on with cloud platforms, CI/CD and developer toolchains, APIs, containers, Kubernetes, identity and access systems, logs, and issue diagnosis.
- Lead business reviews and communicate effectively with senior customer stakeholders, including CISOs.
- Use AI tools in daily work and demonstrate rapid adoption of new technologies.
Requirements
- 5+ years of experience in technical account management, customer success engineering, solutions architecture, professional services, or post-sales consulting.
- Experience working with large enterprise customers rather than SMB or mid-market accounts.
- Demonstrated ownership of complex technical implementations in enterprise environments.
- Hands-on knowledge of cloud platforms such as AWS, Azure, or GCP; CI/CD; APIs; containers and Kubernetes; identity and access basics; and log and issue diagnosis.
- Experience building processes where none existed and communicating credibly with senior stakeholders.
- Fluency with AI tools, high agency, and comfort with ambiguity.
Nice to have
- Cybersecurity experience in application security, vulnerability management, cloud security, or an adjacent field.
- Experience as a first or early post-sales hire at a startup before or shortly after Series A.
- Exposure to enterprise security reviews, procurement, SOC 2 or ISO evidence handling, and data-processing questions.
Culture & Benefits
- Work remotely within Europe.
- Join a small, talent-dense team distributed across Europe, the United States, and Canada.
- Operate in a high-ownership, high-velocity, low-ego environment.
- Work at the intersection of AI, automation, enterprise resilience, and cybersecurity.
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