IT Support Specialist I (Corporate) (iGaming)

Location: Las Vegas, NV, United States — onsite only; remote work is not available

Company

hirify.global operates casino-entertainment resorts and back-office facilities across the United States.

What you will do

• Address user tickets involving computer hardware, software, and networking.
• Install and troubleshoot applications, peripherals, and desktop systems.
• Customize desktop applications to meet user needs.
• Identify and escalate unresolved technical issues to the appropriate support level.
• Set up equipment for special events and project-related activities.
• Provide onsite IT support across eight Las Vegas casino properties and back-office facilities.

Requirements

• At least one year of computer operations experience in an iSeries and/or Windows Server environment.
• Knowledge of basic system commands and error message recognition.
• Working knowledge of office automation products, printers, scanners, and other computer peripherals.
• Strong problem-solving, multitasking, and customer-service skills.
• Ability to lift up to 40 pounds, walk more than three miles per day through casino properties, and sit for extended periods.
• NV gaming is required; work shifts vary.

Nice to have

• College diploma or equivalent experience.
• CompTIA A+, Network+, or Security+ certification.

Culture & Benefits

• Service-oriented workplace built around respect, teamwork, and personalized support.
• Mission and values centered on service, collaboration, and operational excellence.
• Background check required during onboarding.
• Reasonable workplace accommodations are available as required by law.
• Equal employment opportunity workplace.