1 день назад
Travel Sales Manager (Travel)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Travel Sales Manager (Travel): Managing travel sales operations and coaching Travel Advisors to increase revenue, customer satisfaction, and team productivity with an accent on sales performance, staffing, and member service. Focus on analyzing industry trends, improving reservation and reporting workflows, resolving customer issues, and developing a successful travel sales team.
Location: Onsite in Las Vegas, NV, United States
Company
provides member services and manages travel sales operations for its members.
What you will do
- Manage travel sales performance, revenue goals, staffing levels, and day-to-day operations.
- Coach Travel Advisors and Counselors to improve sales productivity, customer satisfaction, compliance, and service quality.
- Analyze sales and industry trends and recommend improvements to marketing, products, and member benefits.
- Execute incentive programs and marketing campaigns to achieve sales and revenue targets.
- Resolve member issues and build relationships with vendors, travel professionals, and local community representatives.
- Identify process efficiencies in reservation booking, reporting, automation, policies, and workflow management.
Requirements
- Bachelor's degree plus 5 years, or high school diploma plus 9 years, of travel sales and service experience.
- 3+ years of supervisory or management experience.
- Strong sales coaching, leadership, organization, interpersonal, and communication skills.
- Strong negotiation, analytical, computer, and customer issue resolution skills.
- Proficiency with Microsoft Office applications or an equivalent Google Workspace suite.
- Valid driver's license and ability to work an extended-hour schedule when required by business needs.
Culture & Benefits
- Annual discretionary incentive plan or other position-dependent incentive plans.
- 401(k) matching at $1 for every $1 contributed, up to 6% of eligible earnings per pay period.
- Medical, dental, vision, wellness program, paid holidays, and paid time off.
- Volunteer time allocation of 24 additional hours per year, depending on position.
- Classic Membership, product discounts, and tuition reimbursement.
- Collaborative environment focused on exceptional member service.
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