Resource and Operations Manager

Location: Brussels, Brussels-Capital Region, Belgium

Company

hirify.global is a global advisory and technology services provider helping clients solve complex challenges, navigate change, and shape the future.

What you will do

• Manage the operational lifecycle of consultants deployed at client premises, including recruitment support, onboarding, role allocation, follow-up, timesheets, reporting, documentation, and compliance.
• Coordinate communication between on-site consultants, internal teams, and client stakeholders to align priorities and ways of working.
• Plan and allocate resources across projects while monitoring workloads, capacity, delivery timelines, and project interdependencies.
• Identify staffing, scheduling, capacity, and operational risks and support continuity of service.
• Improve processes, collaboration practices, operational reporting, documentation, SharePoint spaces, trackers, and templates.
• Coordinate with procurement and suppliers, contribute to relevant tender responses, and line-manage two Operations Executives.

Requirements

• At least 5 years of relevant professional experience.
• Experience in recruitment and staffing processes, including onboarding and coordination.
• Background in operations, resource planning, or business support, ideally in communication agencies, consultancies, EU/public sector environments, or professional services.
• Strong organisational, stakeholder management, communication, problem-solving, and risk anticipation skills.
• Comfort with collaboration tools, shared documentation systems, and planning and tracking tools.
• Fluent English is required. Additional European languages are an asset.

Nice to have

• Understanding of Belgian employment and social legislation.
• Experience supporting policy and communication experts.

Culture & Benefits

• Work in a global advisory and technology services environment.
• Collaborate with diverse teams, clients, suppliers, and support functions.
• Focus on structured operations, continuous improvement, quality, and consistent delivery.
• Disability and religious accommodations are available during the application process.