Solutions Engineer (SaaS)

Location: Hybrid role based in New York City, with four days per week in the NYC office from Monday through Thursday. Working hours may start at 6–7am ET for EMEA coverage. International travel to EMEA and other prospect or partner engagements is required on request, approximately 30% annually.

Salary: $177,500–$193,750 annual OTE in New York, plus equity and benefits for full-time roles.

Company

hirify.global provides a secure workplace management platform covering visitor management, risk assessment, mailroom management, digital signage, resource booking, emergency management, and integrations with enterprise technology systems.

What you will do

• Partner with EMEA account executives across mid-market, enterprise, and channel sales to lead technical demos, discovery, proof-of-concept scoping, and expectation-setting.
• Own security and compliance reviews, including questionnaires, RFPs, DPAs, data residency, transfer mechanisms, and sub-processor discussions.
• Explain identity, access control, calendar, HRIS, developer platform, and API integrations to customers and partners.
• Investigate customer issues using logs and data, isolate product bugs, and escalate them with clear technical context.
• Represent EMEA customer requirements in roadmap discussions, including regulatory, cultural, and competitive considerations.
• Enable the wider revenue organization on SAML, SCIM, OAuth, directory synchronization, and cloud infrastructure.

Requirements

• Working knowledge of EU data protection in enterprise deals, including GDPR, DPAs, data residency, transfer mechanisms, and sub-processor disclosure.
• Comfort with SAML, SSO, SCIM, OAuth, Active Directory, and directory services.
• Understanding of DNS, HTTP, TLS, certificates, and intermediate SQL.
• Strong written and verbal communication with senior technical stakeholders and developers.
• Ability to work effectively across time zones and cultural contexts.
• Fluency in multiple languages sufficient for technical discussions and product demonstrations across diverse markets.

Nice to have

• Experience with technology or alliance partners and channel managers.
• Knowledge of Ruby on Rails Active Record Query Interface.
• Experience installing or configuring IT infrastructure, badge and ID printers, physical security systems, or digital security cameras.
• Experience completing security reviews and RFPs with tools such as Loopio or Whistic.
• Knowledge of Node, JavaScript, Python, or Kubernetes.

Culture & Benefits

• Work in a small, adaptable Solutions Engineering team with broad collaboration across sales, product, engineering, finance, and customer success.
• Own projects end to end in a nimble environment where scope may not be fully defined.
• Full-time roles include equity and benefits.
• Support teammates by sharing technical knowledge and improving the wider revenue organization.