Solutions Engineer (AI)
ΠΡΡΡ & Π‘ΠΎΠΏΡΠΎΠ²ΠΎΠ΄
ΠΠ»Ρ ΠΌΡΡΡΠ° Ρ ΡΡΠΎΠΉ Π²Π°ΠΊΠ°Π½ΡΠΈΠ΅ΠΉ Π½ΡΠΆΠ΅Π½ Plus
ΠΠΏΠΈΡΠ°Π½ΠΈΠ΅ Π²Π°ΠΊΠ°Π½ΡΠΈΠΈ
Location: Hybrid, based out of office hubs in San Francisco, New York City, and Salt Lake City; in-person collaboration is required 3 days per week.
Salary: OTE $180,000β$250,000 annually, plus potential equity, commission, and benefits.
Company
is an AI-driven tax automation platform that connects billing and payment systems to automate sales tax monitoring, calculations, and filing for software businesses.
What you will do
- Guide strategic customers through technical evaluations and complex integrations, partnering with Account Executives on deal strategy.
- Advise prospects, customers, and partners on βs platform, sales tax compliance, API integration practices, and billing workflows.
- Design solutions using pre-built integrations, REST APIs, webhooks, and third-party billing systems such as Stripe and NetSuite.
- Serve as the primary technical contact from presales through implementation and support onboarding teams.
- Gather customer technical feedback and requirements, partnering with Product and Engineering to influence roadmap decisions.
- Improve technical documentation, demo functionality, implementation workflows, and cross-functional processes.
Requirements
- 3+ years of experience as a Sales Engineer or Solutions Engineer.
- Extensive experience with REST APIs, webhooks, and integrations.
- Ability to communicate effectively with business executives, non-technical teams, developers, and technical stakeholders.
- Strong written and verbal communication skills, organization, and ability to manage complex customer initiatives.
- Ability to quickly build expertise in new industries and products, including sales tax compliance and billing integrations.
- Experience experimenting with AI and building an AI-enabled application, workflow, or solution that can be demonstrated.
Culture & Benefits
- Early-stage startup equity upside with an established product-market fit.
- 100% covered medical, dental, and vision insurance, plus One Medical membership and flexible sick benefits.
- Annual learning and development stipend for books, courses, and conferences.
- Daily lunch and snacks at office hubs, home internet reimbursement, wellness reimbursement, and home office setup stipend.
- Annual team off-sites and in-person opportunities across hubs.
ΠΡΠ΄ΡΡΠ΅ ΠΎΡΡΠΎΡΠΎΠΆΠ½Ρ: Π΅ΡΠ»ΠΈ ΡΠ°Π±ΠΎΡΠΎΠ΄Π°ΡΠ΅Π»Ρ ΠΏΡΠΎΡΠΈΡ Π²ΠΎΠΉΡΠΈ Π² ΠΈΡ ΡΠΈΡΡΠ΅ΠΌΡ, ΠΈΡΠΏΠΎΠ»ΡΠ·ΡΡ iCloud/Google, ΠΏΡΠΈΡΠ»Π°ΡΡ ΠΊΠΎΠ΄/ΠΏΠ°ΡΠΎΠ»Ρ, Π·Π°ΠΏΡΡΡΠΈΡΡ ΠΊΠΎΠ΄/ΠΠ, Π½Π΅ Π΄Π΅Π»Π°ΠΉΡΠ΅ ΡΡΠΎΠ³ΠΎ - ΡΡΠΎ ΠΌΠΎΡΠ΅Π½Π½ΠΈΠΊΠΈ. ΠΠ±ΡΠ·Π°ΡΠ΅Π»ΡΠ½ΠΎ ΠΆΠΌΠΈΡΠ΅ "ΠΠΎΠΆΠ°Π»ΠΎΠ²Π°ΡΡΡΡ" ΠΈΠ»ΠΈ ΠΏΠΈΡΠΈΡΠ΅ Π² ΠΏΠΎΠ΄Π΄Π΅ΡΠΆΠΊΡ. ΠΠΎΠ΄ΡΠΎΠ±Π½Π΅Π΅ Π² Π³Π°ΠΉΠ΄Π΅ β