Global Capital Markets Client Administrator I - Loan Agency (Hybrid) (Finance)

Location: Hybrid role in Wilmington, Delaware, United States of America

Salary: $22.61–$37.67 hourly (USD)

Company

M&T Bank is a banking organization offering capital markets and client administration services.

What you will do

• Support the Relationship Manager in overseeing client relationships and routine internal business activities.
• Serve as a point of contact for private and institutional clients, resolving inquiries and facilitating requests.
• Process cash disbursements, trades, account balances, new accounts, discretionary distributions, and trust terminations.
• Prepare client meeting materials and support revenue-generating activities and client strategies.
• Coordinate with internal and external service partners to assess and resolve issues.
• Maintain administrative controls, address audit points, and escalate risk-related issues in line with regulatory standards.

Requirements

• At least three years of combined higher education and/or work experience.
• Demonstrated customer service and client satisfaction focus.
• Strong verbal and written communication skills.
• Ability to work under supervision while supporting client administration and less experienced personnel.
• Ability to maintain integrity, professionalism, and effective working relationships.

Nice to have

• Bachelor’s degree in Finance, Business, Economics, or Accounting.
• Progress toward CCTS certification for corporate trust work.
• Experience with relevant software applications and ability to learn new applications.
• Analytical, interpersonal, and relationship-building skills.
• Experience working in a team environment with highly capable clients and colleagues.

Culture & Benefits

• Hybrid work arrangement in Wilmington, Delaware.
• Fair, competitive, and market-informed compensation.
• Work within defined risk, regulatory, audit, and internal control standards.
• Environment supporting belonging and the M&T Bank brand.