Digital Sales Representative 2 (Cloud Communications)

Location: Remote within the United States; not eligible for hiring in California, Connecticut, Illinois, Massachusetts, Maryland, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Texas, Virginia, Washington, or Washington, D.C. Occasional travel may be required for customer, project, or team meetings.

Salary: $30.09–$41.80 per hour, depending on location, skills, and experience. Commission and equity plan eligibility may apply.

Company

Twilio provides communications API solutions that help businesses and developers create personalized customer experiences.

What you will do

• Acquire new customers and drive revenue within an assigned territory while maintaining customer satisfaction.
• Understand customer business and technical requirements across industries.
• Design communication API solutions for customer use cases.
• Collaborate with Sales Development, Marketing, Product, Engineering, and Support teams.
• Advise customers on digital communication strategies and help them start using the Twilio platform.
• Build new sales processes and contribute to a team playbook while managing multiple deals.

Requirements

• At least one year of sales development or business development experience at a technology company, or at least one year of closing experience in another industry.
• Understanding of, or interest in learning, the cloud computing and communications business model.
• Experience with technical solutions selling and a solution-oriented sales approach.
• Strong written and verbal communication skills, including the ability to simplify complex technical and financial details.
• Customer-facing problem-solving skills and the ability to listen to customer needs.
• High adaptability and comfort working in a rapid-paced environment.

Culture & Benefits

• Remote-first work with a culture focused on connection and global inclusion.
• Competitive pay, paid time off, parental and wellness leave.
• Healthcare insurance and a 401(k) retirement savings program.
• Paid sick time and paid personal time off.
• Support for volunteering and community donations.

Hiring process

• Twilio uses artificial intelligence to support hiring efficiency, while hiring decisions are made by employees.
• A formal interview process is required; interviews are not conducted exclusively through text-based messaging applications.