Senior Documentation Expert (ERP/Enterprise Systems)

Location: Cologne, Germany

Company

hirify.global is a leading European e-pharmacy focused on digital healthcare services and technology-driven customer experiences.

What you will do

• Establish documentation standards, governance, and processes across ERP and enterprise systems.
• Capture, maintain, and organize critical technology knowledge so it remains accessible after project delivery.
• Build a sustainable documentation culture in collaboration with Business Owners, Team Leads, ERP Consultants, and Architects.
• Coordinate documentation practices with Project and Delivery Managers, delivery teams, and QA teams.
• Bring structure to complex information and improve existing ways of working.

Requirements

• 7+ years of experience in technical documentation, knowledge management, or process documentation.
• Experience working within complex ERP or enterprise systems environments, such as D365 F&O or SAP.
• Strong knowledge of technical documentation and documentation governance.
• Hands-on experience with Confluence and Jira.
• Understanding of business process modeling using BPMN or comparable methodologies.
• Collaborative approach and confidence working with specialists across multiple disciplines.

Culture & Benefits

• Comprehensive onboarding through a structured welcome-day program.
• Individual work-from-home arrangements where the role does not require office presence, including up to 20 days per year anywhere in the EU.
• Free and anonymous professional mental-health support through nilo.
• Support for individual development through internal and external training.
• Employee referral program with a bonus for successful recommendations.