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Technical Writer

Формат работы
remote (только Europe)/hybrid/onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Netherlands/Germany
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Technical Writer (Enterprise Software/SaaS): Creating persona-based guides, concepts, reference documentation, and enablement materials for complex enterprise software with an accent on information architecture, terminology, and bilingual German-English content. Focus on auditing and restructuring large documentation sets, translating product inputs into user-facing content, and coordinating with Product Management, Engineering, Customer Education, and Sales.

Location: Hybrid or onsite at the HQ in Tutzing, Germany, or remote from Germany or the Netherlands. Up to 30 days of remote work per year from any EU country.

Company

hirify.global develops enterprise software and SaaS solutions related to integrations, supply chain, and connected business processes.

What you will do

  • Create clear, accurate, persona-based guides, conceptual overviews, how-to content, and reference documentation.
  • Audit, restructure, and modernize the existing knowledge base for merged product lines, current terminology, and future information architecture.
  • Document an actively developed product iteratively, enriching core content as features mature.
  • Collaborate with Product Management, Engineering, Academy/Customer Education, Sales, field teams, and users to gather input and improve documentation.
  • Define and maintain glossaries, terminology, style guidelines, navigation, taxonomy, and cross-references in German and English.
  • Create conceptual diagrams, release and feature notes, short tutorials, and other enablement materials.

Requirements

  • Experience documenting complex enterprise software such as ERP, SaaS, middleware, or integration products.
  • Experience producing structured, persona-based documentation and selecting appropriate concept, how-to, and reference formats.
  • Information architecture skills, including auditing, restructuring, standardizing, and organizing large documentation sets.
  • Strong interviewing and stakeholder-management skills with a proactive, ownership-driven approach.
  • Excellent German at native or near-native level and strong English are required for publishing in both languages.
  • Based in Germany or the Netherlands, with work available onsite, hybrid, or remotely within one of these countries.

Nice to have

  • Experience with EDI, supply chain, or integration topics.
  • Exposure to ERP, SaaS, middleware, or other enterprise software environments.

Culture & Benefits

  • Flexible work from home and modern offices in Germany and the Netherlands.
  • Personal Learning & Development budget.
  • 30 vacation days per year plus two additional paid days off on Christmas Eve and New Year's Eve.
  • Company pension plan and location-specific benefits packages.
  • Company-sponsored business travel.

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