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5 дней назад

Branch Supervisor (Retail Banking)

41 116 - 65 787$
Формат работы
onsite
Тип работы
fulltime
Грейд
lead
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Branch Supervisor (Retail Banking) (Teller Operations): Supervising teller operations and supporting the successful day-to-day operation of an onsite retail bank branch with an accent on customer service, employee coaching, compliance, and risk management. Focus on ensuring staff coverage, resolving operational issues, developing the teller team, and supporting successful branch audits.

Location: Onsite at the 132nd & Center Branch in Omaha, Nebraska, United States

Salary: $41,116–$65,787 base pay per year

Company

hirify.global is a sixth-generation family-owned bank and the largest privately owned bank in the United States, serving customers and communities for more than 160 years.

What you will do

  • Supervise teller operations and act as the operational lead when the Branch Manager is absent.
  • Coach assigned employees through one-on-one meetings, performance feedback, and development planning.
  • Ensure adequate staff coverage for customer flow and support branch meetings and huddles.
  • Resolve compliance and operational issues, identify training needs, and provide mentorship to the teller team.
  • Perform teller duties as needed and apply advanced knowledge of policies and procedures to minimize operational risk.
  • Contribute to successful onsite and offsite branch audits and assessments.

Requirements

  • High school diploma or GED; a bachelor’s degree or equivalent work experience is preferred.
  • Previous experience in a retail banking environment.
  • Leadership ability, management skills, and strong problem-solving ability.
  • Strong verbal and written communication, customer service, and conflict resolution skills.
  • Desire to meet the financial needs of customers and the local community.
  • Unrestricted United States work authorization is required; future sponsorship is not available. S.A.F.E. Act registration with the Nationwide Mortgage Licensing System (NMLS) is required, along with acceptable financial responsibility, character, credit fitness, and background investigation results.

Culture & Benefits

  • Medical, dental, vision, life, disability, flexible spending, and health savings benefits.
  • 401(k) with matching contributions, paid time off, and paid holidays.
  • Wellness programs, tuition assistance, career development, training, coaching, and job shadowing.
  • Employee banking benefits, discounts, and growth opportunities.
  • Recognition-focused workplace centered on integrity, respect, passion, belonging, and teamwork.

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