Client Director (IT Service Management)

Location: Stockholm, Sweden; hybrid work arrangement.

Company

hirify.global provides digital employee experience management software with real-time analytics, automation, and employee feedback across enterprise endpoints.

What you will do

• Manage renewals and upsells across a defined portfolio of large, prestigious existing enterprise accounts.
• Provide strategic leadership and serve as the relationship manager between customers and hirify.global.
• Lead virtual teams across Solution Sales, Solution Consulting, Support, and Professional Services.
• Manage executive relationships and build multi-tiered relationships from project and IT teams through CxO level.
• Oversee worldwide account development and deployment of worldwide resources.
• Develop account roadmaps, build capabilities, and achieve financial targets across licenses, renewals, and professional services.

Requirements

• 10+ years of experience selling enterprise technology in a fast-paced and competitive market.
• 2+ years of experience as a Client Director or in an equivalent role, with validated multi-million-dollar sales solutions experience and executive-level relationship management.
• Previous sales experience in IT Service Management or IT Operations Management within software or IT sales organizations.
• Strong drive and desire to achieve success.
• Discipline in managing time and resources, with a sound approach to qualifying opportunities.
• Ability to learn quickly and establish credibility.
• Fluent English and Swedish.

Culture & Benefits

• Hybrid work arrangement in Stockholm.
• Global organization with more than 1,000 employees across five continents.
• Collaboration across more than 75 nationalities and diverse cultural backgrounds.
• Focus on diversity, inclusion, and equity.
• Work with a digital employee experience platform serving more than 1,200 customers and over 15 million employees.