Service Account Executive - Baltimore/Washington, D.C.

Location: Gaithersburg, Maryland, with regular travel to customer sites across the metropolitan Baltimore and Washington, D.C. area and collaboration with colleagues in the office.

Annual base salary: $114,000.00–$173,109.99. Incentive eligible; not eligible for sales commission.

Company

hirify.global creates climate solutions for buildings, homes, and transportation, with a focus on sustainable and efficient systems.

What you will do

• Develop and maintain relationships with current and prospective customers in healthcare, pharma, biotech, academic/research, and CDMO organizations.
• Identify, pursue, and close service agreement, maintenance, renewal, and aftermarket sales opportunities.
• Recommend tailored service solutions that improve equipment performance, uptime, efficiency, and customer satisfaction.
• Prepare proposals, quotations, and service agreements; negotiate pricing and contract terms within established authority.
• Partner with service, operations, and account teams to deliver customer commitments and expand service offerings.
• Develop account plans, manage sales pipelines, maintain customer data, and identify equipment replacement or upgrade opportunities for the equipment sales team.

Requirements

• Bachelor’s degree in business, marketing, engineering, or a related field, or an equivalent combination of education and experience.
• Experience in sales, account management, service sales, or technical solutions in a related industry.
• Understanding of service agreements, maintenance programs, and aftermarket solutions.
• Experience with consultative selling, proposals, pricing and contract negotiations, account growth, and sales retention targets.
• Strong communication, presentation, organization, time-management, and cross-functional collaboration skills.
• Proficiency with CRM systems, Microsoft Office, and sales pipeline tools; a valid in-state driver’s license held for at least 12 months with no major or frequent violations is required.

Culture & Benefits

• Health insurance and holistic wellness programs begin on the first day for employees and their families.
• Family-building benefits include fertility coverage and adoption or surrogacy assistance.
• 401(k) match of up to 6%, plus an additional 2% core contribution.
• Paid time off includes vacation days, paid holidays, floating holidays, sick leave, volunteer leave, and parental leave options.
• Educational and training programs, tuition assistance, and student debt support are available.
• This is a safety-sensitive role and may require additional drug screening.