Property & Energy Claims Advocate

Location: Sandy Springs ("Atlanta"), GA, USA

Salary: $150,000–$180,000 annual

Company

Brown & Brown provides insurance brokerage, risk solutions, and claims services through its Risk Solutions team.

What you will do

• Advocate for clients throughout property and energy claims, including claim reporting, emergency services, documentation, and restoration support.
• Advocate for early advance payments and ongoing partial payments to help clients manage cash flow.
• Analyze carrier coverage positions, identify potential issues, and advocate for clients in response to adverse decisions.
• Manage follow-up activities and settlement negotiations to support timely and fair claim resolutions.
• Develop claims handling service plans and provide claim status and coverage feedback to the placement team.
• Build relationships with clients, independent adjusters, and vendors while mentoring junior team members and supporting business development.

Requirements

• Bachelor’s degree in business, risk management, or a related field, or 8–10 years of related insurance experience.
• Must have or be able to obtain the appropriate state broker’s licenses.
• Ability to prioritize work, manage time effectively, use initiative, and apply critical thinking.
• Strong interpersonal, customer service, listening, and relationship-building skills.
• Ability to lead client and market discussions and work effectively in a team environment.
• Proficiency with personal computers and Microsoft PowerPoint, Word, and Excel.

Culture & Benefits

• Growth and advancement opportunities.
• Discretionary time off, holidays, and preferred partner discounts.
• Health, dental, vision, life, disability, and mental health benefits.
• Employee Stock Purchase Program and 401(k).
• Tuition reimbursement and student loan assistance.
• Required training and professional development support, including maintaining broker licensing.