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2 дня назад

Senior Manager, Scam Prevention Team (Cybersecurity)

Формат работы
hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Australia
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Senior Manager, Scam Prevention Team (Cybersecurity): Building and implementing enterprise-wide processes and capabilities to detect, prevent, and disrupt scam activity across telecommunications networks with an accent on scalable controls, governance, and cross-functional coordination. Focus on analyzing complex systems, applying COBIT, NIST, or ISO 27001 frameworks, and adapting prevention strategies to emerging scam tactics and regulatory changes.

Location: Australia; based in Sydney or Melbourne. Hybrid arrangement with three days in the office and two days remote or from home.

Company

hirify.global is an Australian telecommunications company delivering mobile, broadband, and digital services to more than 11 million customers.

What you will do

  • Build and implement anti-scam processes supporting enterprise-wide prevention efforts.
  • Embed scam prevention into core business operations with a focus on efficiency, scalability, and repeatability.
  • Coordinate with Customer, Technology, and Cyber teams to deliver effective scam prevention tools and measurable impact.
  • Communicate scam prevention and detection activities to customers and third parties.
  • Establish feedback loops and governance reviews to improve scam prevention processes and systems.
  • Monitor emerging scam tactics, regulatory changes, and industry innovations while fostering continuous learning across the organization.

Requirements

  • 8+ years of experience in controls management, risk, or audit within financial services or telecommunications.
  • Strong understanding of business process controls and network security principles.
  • Experience with control frameworks such as COBIT, NIST, ISO 27001, or similar.
  • Ability to analyze complex systems and identify control requirements and process improvements.
  • Outstanding communication and collaborator engagement skills.
  • Knowledge of scam types, financial crime, scam trends, and the use of data and analytics for scam detection and prevention.

Culture & Benefits

  • Flexible hybrid working with three office days and two remote or home-based days.
  • Competitive remuneration, colleague discounts, an $80 monthly credit, and 25% off hirify.global products.
  • Competitive leave policies, including additional Connected days and up to 16 weeks of inclusive, carer-neutral paid parental leave.
  • Access to cafes, convenience services, wellbeing spaces, a GP, gym, post office, and on-site childcare.
  • Free counseling and wellbeing support available 24/7.
  • Colleague-led diversity networks, inclusion initiatives, and a free bus from Macquarie University Metro Station.

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