Account Executive - SMB

Location: Melbourne, Victoria, Australia; hybrid

Company

A purpose-driven technology company helping stores and consumers reduce food waste through a surplus-food marketplace.

What you will do

• Manage the full sales cycle for SMB opportunities, from outreach and qualification through closing.
• Contact potential retail and store-chain partners by phone, email, SMS, and social media, handling approximately 50–60 calls per day.
• Prioritize leads, understand partner needs, communicate platform value, and manage multiple stakeholders.
• Maintain and progress the sales pipeline using Salesforce.
• Guide new partners through platform registration and onboarding.
• Collaborate with the Growth team on smooth handovers and commit to continuous improvement.

Requirements

• Strong motivation and passion for sales.
• Curiosity, resilience, determination, humility, and a growth mindset.
• Active listening skills and the ability to handle objections creatively.
• Ability to stay motivated through challenges and learn from feedback.
• Experience in sales, customer support, hospitality, or another customer-facing role is useful but not compulsory.
• Ability to work in the stated hybrid Melbourne, Australia setup.

Culture & Benefits

• Five additional annual leave days per year after six months of employment.
• Paid parental leave for natural and adoptive parents after six months.
• Up to four paid Shareback Volunteering Days addressing food insecurity.
• Learning, career development, and performance recognition programs.
• Access to an Employee Assistance Program and regular care conversations.
• Inclusive, diverse, and values-driven work environment focused on fighting food waste.

Hiring process

• 20-minute video interview with Talent Acquisition.
• 45-minute role-play interview with sales leadership.
• 45-minute interview with the Head of Sales.