Account Manager, Mid Market (SaaS)

Location: Hybrid, London; attendance at the London WeWork office required 3 times per week

Company

hirify.global is an AI-native SaaS go-to-market platform providing verified B2B contact data and sales engagement tools for revenue teams.

What you will do

• Own a Tier 1 and Tier 2 mid-market customer portfolio as the primary point of contact.
• Identify and close upsell, cross-sell, upgrade, and other expansion opportunities.
• Conduct virtual and in-person enablement sessions, product activation sessions, and business reviews.
• Analyze account usage to increase product activation and adoption.
• Build account plans for the top 20% of the customer portfolio and develop growth strategies.
• Collaborate with Customer Success, Support, Marketing, Legal, Product, and other internal teams.

Requirements

• 3+ years of experience in B2B SaaS sales.
• Consistent record of meeting monthly or quarterly revenue targets.
• Experience developing 3x pipeline coverage through inbound leads and targeted account planning.
• Ability to identify additional customer use cases and expansion opportunities.
• Strong organization, ownership, consultative selling, forecasting, and cross-functional collaboration skills.
• Ability to work from the London WeWork office 3 times per week.

Culture & Benefits

• High-ownership environment focused on customer impact, urgency, and continuous learning.
• Resources, support, and autonomy to develop in the role.
• Cross-functional collaboration across departments.
• Encouragement to experiment, take smart risks, and use AI and automation to improve productivity.