Insurance Relationship Manager (AI)

Location: USA

Company

hirify.global provides employee experience and HCM technology covering talent management, HR and payroll, workforce management, and employee engagement.

What you will do

• Manage assigned insurance client portfolios and provide consultative, solution-based benefits recommendations.
• Lead the full renewal lifecycle, including claims and utilization analysis, plan comparisons, cost-benefit presentations, and plan design guidance.
• Negotiate cost terms with carriers and install new business by coordinating deadlines, forms, and payroll data.
• Manage benefits portals, enrollment meetings, eligibility changes, and employee benefits administration.
• Coordinate with benefits services, EDI, auditing, and customer support teams on COBRA, FSA, HRA, HSA, carrier feeds, and system cases.
• Conduct quarterly client strategy sessions and use AI-powered tools to improve decision-making and service delivery.

Requirements

• Bachelor’s degree typically required.
• 2+ years of experience in client relationship management and/or health insurance administration.
• Active Group Life and Health License required before the start date; state-required continuing education and renewals must be maintained.
• Knowledge of benefits administration, health insurance, ACA, COBRA, 401(k), FSA, HSA, HRA, workers’ compensation, and related regulations.
• Proficient English and strong written, oral, interpersonal, analytical, organizational, and troubleshooting skills.
• Experience with SaaS software, Microsoft Office Suite, Dynamics, and AI-assisted tools; ability to work overtime during peak periods.

Culture & Benefits

• Work in a fast-paced, deadline-driven, team-oriented environment.
• Support a positive and professional service culture focused on client satisfaction.
• Continue training on benefits platforms, industry changes, regulatory legislation, and emerging benefits technologies.
• Equal opportunity employer with disability accommodations available.