11 часов назад
AI Sales Solutions Engineer (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
AI Sales Solutions Engineer (AI): Translating CM.com’s AI-powered customer engagement portfolio into business value for US customers, partners, and sales teams with an accent on technical discovery, solution design, and product demonstrations. Focus on explaining AI and LLM capabilities, building enablement programs, and surfacing customer insights for Product and Engineering.
Location: New York; candidates must be based on the Eastern Seaboard of the United States. Approximately 10% travel is required, including a 3-day onboarding program at the headquarters in the Netherlands.
Company
connects conversations, customer data, and payments with AI Agents to help companies deliver personalized customer journeys at scale.
What you will do
- Act as the primary technical subject-matter expert for the US region, partnering with Sales, Customer Success, and partners.
- Lead technical discovery, solution design, demonstrations, and positioning of ’s AI-powered customer engagement portfolio.
- Translate customer business requirements into concrete implementations.
- Coach and enable colleagues and partners through training sessions, playbooks, and hands-on technical support.
- Share customer and partner insights with Product and Engineering to improve the roadmap and go-to-market positioning.
- Experiment with AI tools and automate work to improve team effectiveness.
Requirements
- 5+ years of experience in technical sales engineering, solutions engineering, or pre-sales.
- Experience supporting AI, SaaS, or customer engagement platforms is preferred.
- Hands-on fluency with AI- and LLM-based products and the ability to explain their business value to technical and non-technical audiences.
- Demonstrated experience leading technical discovery, product demonstrations, and enablement sessions.
- Fluent English required.
- Must be based on the Eastern Seaboard of the United States and able to travel approximately 10% of the time.
Culture & Benefits
- 3-day global onboarding program at the headquarters in the Netherlands.
- Competitive base salary with performance-based incentives.
- Health, dental, and vision insurance.
- Professional growth and development opportunities.
- Collaborative and inclusive culture focused on diversity, creativity, learning, and continuous change.
Hiring process
- Initial call with the recruitment team.
- Office visit and team meeting.
- Meeting with the founder or COO, followed by an offer.
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