Patient Liaison Cardiology EP Full Time

Location: 351 Delnor Rd., Geneva, Illinois, United States

Salary: $20.36–$27.49 per hour

Company

Northwestern Medicine is a healthcare organization focused on patient-centered care and employee well-being.

What you will do

• Manage provider, room, equipment, and clinic schedules to optimize practice resources.
• Register patients and schedule or coordinate appointments.
• Communicate with patients and clinical staff about treatment plans, testing, prescriptions, and follow-up care.
• Assist with data collection and analysis related to physician productivity and resource utilization.
• Help prevent and resolve billing errors and denials, including obtaining pre-certifications and referrals.
• Provide patient education and maintain relationships with patients, providers, staff, departments, physician offices, and vendors.

Requirements

• High school diploma or GED equivalent.
• At least 2 years of previous healthcare experience.
• Experience in a customer service role.
• Ability to communicate with patients, clinical staff, providers, and other stakeholders.

Nice to have

• Bachelor’s degree.
• Experience with an electronic medical record system.
• Knowledge of medical terminology.

Culture & Benefits

• Full-time day-shift position.
• Tuition reimbursement and loan forgiveness programs.
• 401(k) matching.
• Additional lifecycle and well-being benefits.
• Background check required for newly hired team members and certain internal transfers.