Project Coordinator II (IT)

Location: Reston, VA; hybrid role requiring both office and remote commitments, with occasional adjustments to work hours for collaboration with regional colleagues.

Salary: $21.27–$33.58 USD per hour, gross base pay.

Company

hirify.global provides technology project and infrastructure support services.

What you will do

• Plan and coordinate internal technology projects from initiation through delivery, including network, server, and software implementations, upgrades, and PC deployments.
• Gather project requirements and maintain project plans, schedules, work hours, expenditures, action items, and status updates.
• Schedule and support project reviews and stakeholder meetings, documenting decisions and following up on assigned actions.
• Monitor ticketing systems, reassign tickets when needed, coordinate regional resources, and support ticket resolution.
• Identify project issues, recurring problems, process improvement opportunities, and escalation paths.
• Support SDMs and Project Managers with KPI identification, analytical needs, regular reporting, and actionable insights.

Requirements

• Associate's degree or equivalent education and experience, plus 2–5 years of related experience or training.
• Experience in a technology-driven environment and with ticketing or project management systems.
• Experience with Microsoft Excel and Google Suite.
• Strong written and verbal communication, customer service, problem-solving, judgment, and decision-making skills.
• Ability to multitask, prioritize workload, work independently and collaboratively, and maintain confidentiality and professional decorum.
• Ability to work in a hybrid arrangement with both office and remote commitments.

Culture & Benefits

• Medical, dental, vision, flexible spending, commuter, life, disability, critical illness, and accident insurance options.
• 401(k) plan and paid time off, paid holidays, wellness days, and statutory leaves.
• Continuing education through platforms such as Udemy and Coursera.
• Tuition reimbursement available after six months, subject to a cap.
• Employee Assistance Program and corporate wellness program.