Customer Experience Banker (Arabic Speaking)

Location: Sterling Heights, Michigan, United States; office-based

Company

hirify.global provides branch banking services that help consumer and business customers achieve their financial goals.

What you will do

• Serve walk-in customers as a financial concierge and provide excellent customer service.
• Identify customer financial goals and recommend appropriate deposit and banking products.
• Process customer transactions accurately and efficiently and balance daily.
• Grow consumer and business relationships through follow-up, outbound calling, sales processes, and referrals.
• Educate customers and refer them to other areas of the bank to deepen relationships.
• Follow operational, security, risk, and regulatory policies and procedures.

Requirements

• High school diploma or GED plus at least one year of customer service or qualifying military service, or a bachelor's degree.
• Arabic-speaking ability is required for this position.
• Demonstrated customer service, communication, presentation, sales, or relationship-management skills.
• Must be currently authorized to work full time in the United States.
• Immigration sponsorship is not available, including sponsorship for F-1, H-1B, O-1, TN, or E-3 status.

Nice to have

• At least one year of customer service experience in banking, financial services, or goal-driven retail sales.
• Cash-handling experience.
• Comfort using mobile services and online banking technology.

Culture & Benefits

• Welcoming and inclusive branch environment.
• Opportunity to share ideas and influence customers, the bank, and local communities.
• Office-based workplace with in-person team connections.
• Equal opportunity employer and tobacco-free hiring practice.