Customer Experience Banker Non NMLS (Banking)

Location: St. Clairsville, Ohio, United States; office-based

Company

hirify.global provides branch banking services and financial products for consumer and business customers.

What you will do

• Serve walk-in customers and provide accurate, efficient transactions and issue resolution.
• Identify customer financial goals and recommend appropriate deposit, loan, and other banking products and services.
• Grow consumer and business relationships through follow-up programs, outbound calls, referrals, and a disciplined sales process.
• Educate customers about bank products, services, mobile solutions, and online banking.
• Refer customers to other areas of the bank and follow operational, security, risk, and regulatory procedures.

Requirements

• High school diploma or GED plus at least one year of customer service or qualifying military administrative experience, or a bachelor's degree.
• Ability to complete additional background checks and provide fingerprints under NMLS regulations.
• Current authorization to work full-time in the United States is required.
• Demonstrated skills in customer service, sales, communication, relationship management, banking, and consumer lending.

Nice to have

• At least one year of customer service experience in banking, financial services, or goal-driven retail sales.
• Cash handling experience.
• Comfort using mobile services and online banking technology.

Culture & Benefits

• Welcoming and inclusive branch team environment.
• Opportunity to share ideas and influence customers, the bank, and local communities.
• Full-time office-based position.
• Immigration sponsorship is not available for this position.