6 часов назад
Area Customer Experience Specialist - Flatonia, TX
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Area Customer Experience Specialist - Flatonia, TX (Banking): Supporting customers and colleagues across multiple bank branches by processing transactions, advising on deposit and loan products, and resolving service issues with an accent on customer experience, financial guidance, and banking technology. Focus on maintaining accurate cash controls, educating customers on digital banking, adapting to changing branch locations, and following operational and regulatory requirements.
Location: Flatonia, TX, United States; office-based with travel between local branch locations
Company
provides consumer and business banking products and services through its branch network.
What you will do
- Provide coverage across multiple branches, supporting customer transactions and branch banking operations.
- Identify customer financial goals and recommend suitable deposit, loan, and other banking products and services.
- Process transactions accurately, maintain cash controls, and balance daily activity.
- Resolve customer issues and educate customers about online, mobile, and ATM banking technology.
- Support branch colleagues and create consistent customer experiences across changing branch locations.
- Follow operational, security, risk, and regulatory policies and procedures.
Requirements
- High school diploma or GED.
- At least one year of customer service and branch banking experience.
- Reliable transportation and dependability for travel between multiple branch locations.
- Must currently be authorized to work full time in the United States.
- Comfort with banking technology, customer service, and financial product guidance.
Nice to have
- Bachelor’s degree.
- Cash-handling experience.
- Experience in banking, sales, investments, consumer lending, business banking, business lending, or presentations.
- Notary licensing; NMLS licensing is available as part of career development.
- Military experience in administration, contracting, civil affairs, or similar roles.
Culture & Benefits
- Full-time office position with a welcoming and inclusive branch environment.
- Centralized leadership team providing coaching and skill development.
- Opportunity to gain experience across multiple branches and build a banking career.
- Colleagues can share ideas and contribute to customer, bank, and community outcomes.
- Immigration sponsorship is not available for this position.
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