Bilingual Korean Full Time Teller - Floater- Annandale VA and surrounding branches

Location: Annandale, Virginia, United States, with travel to surrounding branches

Salary: $20.00–$30.41 hourly (USD)

Company

M&T Bank provides retail banking services through its branch network.

What you will do

• Process customer transactions, account maintenance, cash orders, vault, ATM, and wire transfer activities accurately and efficiently.
• Deliver branch customer service through lobby management, customer engagement, and resolution of routine and escalated account service issues.
• Educate customers through digital banking demonstrations and identify appropriate self-service solutions.
• Identify sales opportunities and connect customers with the appropriate banking partner.
• Complete AML, BSA, KYC, complaint logging, audit, and operational risk activities.
• Travel between designated branches to support branch staff as needed.

Requirements

• Fluent written and verbal communication in English and Korean is required.
• High school diploma or GED and at least six months of customer service experience, including data entry and/or cash handling.
• Reliable transportation and the ability to travel between branches are required.
• Strong communication, interpersonal, organization, time management, prioritization, and customer service skills.
• Proficiency with internet user-level technology.
• Ability to stand for extended periods, use hands and fingers for prolonged periods, read fine print, interact face-to-face with customers, and lift objects weighing 5–30 pounds.

Culture & Benefits

• Work in an open, face-to-face branch environment.
• Support a culture of belonging and customer centricity.
• Follow established compliance, operational risk, and internal control standards.
• Compensation is market-informed and based on the successful candidate’s knowledge, skills, and experience.