Customer Experience Banker (Banking)

Location: Office-based in Denver, Colorado, United States

Salary: $22.00–$23.00 per hour

Company

hirify.global National Bank provides branch banking services and helps consumers and businesses achieve their financial goals.

What you will do

• Serve walk-in customers and provide accurate, efficient transactions and issue resolution.
• Identify customer financial goals and recommend appropriate deposit, loan, and other banking products.
• Grow consumer and business relationships through follow-ups, outbound calls, referrals, and a disciplined sales process.
• Educate customers on bank products, services, mobile tools, and online banking.
• Refer customers to other areas of the bank to deepen relationships.
• Follow operational, security, risk, and regulatory policies and procedures.

Requirements

• High school diploma or GED plus at least 1 year of customer service or qualifying military experience, or a bachelor's degree.
• Customer service experience in banking, financial services, or goal-driven retail sales is preferred.
• Cash-handling skills and comfort with mobile and online banking technology are preferred.
• Fingerprinting and additional background checks are required under NMLS regulations.
• Must be currently authorized to work full-time in the United States.
• hirify.global does not sponsor immigration benefits or work authorization.

Culture & Benefits

• Welcoming and inclusive branch team environment.
• Health insurance, wellness programs, life and disability insurance.
• Retirement savings plan and paid leave programs.
• Paid holidays and paid time off.
• Equal opportunity and tobacco-free hiring practices.