Regional Banking Sales and Service Coordinator II

Location: Springfield, MO; office-based. Applicants must be currently authorized to work full-time in the United States. Visa sponsorship is not available.

Company

hirify.global is a national banking organization providing regional banking, deposit, credit, and financial services.

What you will do

• Support bankers in managing portfolios of customers with $2 million to $50 million in annual sales.
• Coordinate customer onboarding, due diligence, document gathering, loan renewals, and loan closings.
• Collect required financial statements and manage the customer pipeline.
• Build long-term customer relationships, prepare relationship plans, and identify cross-sell opportunities.
• Handle post-loan requests, overdraft and NSF items, online banking onboarding, and deposit or credit account issues.
• Identify suspected fraud, manage operational risk, coordinate with internal teams, and connect customers with appropriate banking products.

Requirements

• Bachelor’s degree or an additional two years of sales experience in a financial services or credit environment.
• At least two years of sales experience in financial services or credit.
• Strong verbal and written communication skills with a professional demeanor.
• Excellent organization, attention to detail, planning, follow-up, and multitasking abilities.
• Ability to build customer relationships and work independently under pressure with minimal supervision.
• Proficiency with PCs, internet tools, and Microsoft Office.

Nice to have

• Regional Banking sales and product knowledge.
• Consultative selling and customer profiling experience.
• Experience working effectively in a team environment.

Culture & Benefits

• Office workplace designed to support in-person collaboration and community.
• Focus on customer experience, quality control, risk awareness, and policy compliance.
• Opportunity to assist with onboarding and training new colleagues.
• Full-time employment with eligibility for overtime pay because the role is non-exempt.